Fitting, that the day after the POTUS gave his State of the Union, we were asked to deliver a similar speech, albeit much shorter, about the current state of our thesis. It felt good to put this on paper and feel such a coherence of thought, but I’ve still got a long way to go.
My thesis began with an observation - today, we’re more likely to root for our fantasy team than our hometown team.
My hypothesis was though we live in a time in which we’ve never been more “connected” to our teams and sports via push notifications of scores, unfiltered tweets from our favorite athletes, and a seemingly endless supply of on-demand streaming highlights, we’ve paradoxically never been more disconnected from the tenents of true sports fandom - Narrative, Unpredictability, and especially Triablism - belonging to a community of people with a shared belief.
Since then, I’ve set out to explore new methods for fans to reconnect to their teams and each other. All of my solutions, however, kept running up against a roadblock, or Gatekeeper, in the stakeholder ecology of the sports industry - the Owners.
So, I asked the simple question - what if these owners were removed from the stakeholder ecology? What would it look like if fans were permitted to own and manage their own teams, much as they do their fantasy teams, and teams transformed from a for-profit-enterprise, back to their roots as a community service?
This isn’t a completely novel thought, as two teams have long existed under this model. The Football Club of Barcelona and the Green Bay Packers of the NFL are both fan owned, and to some degree, fan controlled. And while both of these teams are heavily critisized by other owners as unsustainable, Barcelona has won the most championships of any Spanish league team, while the Green Bay Packers hold more league championships than any team in NFL history. Simultaneously, they have some of the most passionate, emotionally invested fans on the planet - the Packers season ticket waiting list is currently 90,000 people long with an approximate wait time of 956 years. Clearly these models are not just sustainable, but superior.
I’ve also been examining models and trends outside of the sports industry, including the rise of collaborative consumption, microfunding platforms such as Kickstarter, and grassroots organization such as the success of MyBarackObama.com in the 2008 election. What these all have in common is the ability to capture the small actions of individuals and harness them into powerful, collective movements.
Our online products, such as Twitter and Facebook, race to create new online communities of people. But in my mind, there’s no better example of a community already in place than those who rally around their hometown teams. The actions of these people, their “fandom”, currently exists as singular, micro actions, which is rarely captured. When it is captured, its commercialized and exploited, thrown back at fans via beer advertisements, merchandise, and overpriced tickets.
In sociology + philosophy + religion, there’s a term known as “collective effervescence”, laid forth by Émile Durkheim, that describes the powerful feeling at events such as religious gatherings and sporting events in which a person ceases to exist as an individual, and rather, becomes a part of the crowd. I want to capture that same spirit. I’m working to change the relationship between fans and their teams by creating a system that transforms singular acts of fandom into a collective movement of fans influencing, and potentially taking back ownership, of their teams.
In which I realize that my thesis is directly related to the opening scene from one of my favorite movies, BASEketball.
“The Minnesotta Lakers moved to Los Angeles, where there are no lakes. The Oilers moved to Tennessee, where there is no oil. And the Jazz moved to Salt Lake City, where they don’t allow music.”
Reblogged from coopersmithphoto|1 note
A really fun, helpful way to think of the content strategy for a site, by using Legos. Big props to Hosh for this technique.
(Source: coopersmithphoto)
As I begin to gear up for the final semester of thesis, I wanted to dive back into the thought I had at the very end of Rachel Abram’s Thesis course, the removing of the Owners from the stakeholder ecology and what it could mean to teams.
In examining the large stakeholder of the baseball “industry” that I put together, I was drawn to one specific area - that of fans, their teams, and the owners running them. From a conversational model, fans have the goal of “winning”, as do the teams they support. Teams and Fans have the assumption that owners share their goal of winning, but in all actuality, their primary goal is making a profit, sometimes at the expense of winning.
Simultaneously, and in all probability as a result of, fans have found alternative methods of cheering for a “winning” team, most notably through fantasy football. By drafting their own teams, the fans are in direct control of a team’s winning and losing, making decisions on a daily basis that directly impact their teams. However, this comes at a cost, creating a fragmented experience in which many fans are more likely to root for their fantasy teams than their home team, leaving them without a common “tribe” of fellow fans.
But, what if there was an alternative to this model, one that placed fans in direct control of their teams, bypassing the traditional model of singular ownership by a for-profit owner? If fans could own and manage their own teams, what would this do to fan loyalty and support? Would the notion of fantasy football seem trivial to the realities of controlling a real team?
This model is not a new one, as teams like the Packers and Barcelona FC have been run by communities of fans for a century. In this time, these two teams are some of the most successful franchises in their respective leagues during this time. Both are run on a not-for-profit model, with all revenue being invested back into the club or donated to charity, rather than back into the pockets of owners. Beyond winning, these two teams have arguably the most passionate fans in their leagues - the Packers have a waiting list of some 108,000 fans for season tickets.
This is an incredibly complex problem to take on, rooted in a century + of laws, revenue deals, and owners who lose a great sum of money with any disruption to their system. That said, I firmly believe that this is a problem worth solving, as fans are seeing their teams run into the ground by these owners, leaving them little to root for. I believe that the time is right for a model of community ownership to be explored, that in my mind, could potentially transcend sports and be applied to countless other areas.
I really like this high level view of my last.fm listening habits in 2011. A few trends I notice ::
This visualization was created over at lastgraph via my last.fm data, which has consistently logged my music listening regardless from turntable, itunes, and spotify. You can view a high resolution version here.
At the urging of Rachel Abrams, I revisited the large complex stakeholder diagram I had created over Thanksgiving break. She suggested that I once again look it over, and see if anyone could be removed, and what that might do to the system. Previously, I had focused on stadiums and media as the gatekeepers, but then I wondered, isn’t it really the Owners of the teams, previously only a tiny blip on the diagram, who are controlling all of this?
I started by drawing the current system - A fan roots for their team, who is dictated by owner, through trading and signing, and how much $ they owner is willing to spend.
Often, fans find their teams mismanaged by the owners, who place the $ in front of winning. To supplement this, and give themselves a feeling of control over winning and losing, fans turn to fantasy football, where they are able to make similar decisions that directly impact the outcome of the game. But, this leaves us without the fundamentals of fandom, including the emotion of cheering for a team, and a tribe to cheer with.
So, as I left for Christmas break, I asked myself a simple question - what would the system look like if owner’s were removed from the stakeholder ecology and fans were given the ability to run their own teams?
Its a question thats certainly worth consideration over break.
Part 3 of 3
For my final project in Public Interfaces, co-taught by Jake Barton and Ian Curry from Local Projects, I worked to create an engaging public interface for my imaginary client of the New York Yankees. Previous posts have looked at the app, as well as the in stadium experience. The final part of the project explores ways in which the Yankees could followup with their fans after they’ve left the stadium.
This exploration, using the BERG Little Printer, doesn’t lament the death of ticket stubs, but rather expores what a new way to capture the nostalgia that ticket stubs unlock. Imagine receiving an update the day after attending a game, thanking you for your visit and summarizing what you’ve seen. Moreover, what could a revised ticket look like that knows your history as a fan? What could the Yankees communicate to you that welcomes you back, and gets you excited for your next game?
We’re headed towards digital tickets in our iPhones….but there’s no reason we have to lose the shoebox of ticket stubs of our favorite memories.
Part 2 of 3
For my final project in Public Interfaces, co-taught by Jake Barton and Ian Curry from Local Projects, I worked to create an engaging public interface for my imaginary client of the New York Yankees. In my previous post, I highlighted the iPhone app aspect of the experience.
But there’s much more to this experience, and where it truly becomes a public interface, in the different ways that Yankees could leverage the data being created and collected by their fans. For instance, photos from today’s game could be displayed on the scoreboard in between innings, providing a comprehensive view of today’s game from all angles of the park.
Moreover, by knowing where fans are sitting, engaging interactive experiences could be created with specific seats. For instance, the Yankees often display the number of HRs a Yankee has hit at home over the course of the season. But rather than just displaying that as a flat number, what if fans in the seats in a player’s HRs could be notified of the significance of their seat, and asked to create an info-graphic with their fellow fans. Similarly, if a player comes to bat who has the furthest HR in the history of the stadium, its one thing to tell the distance, its quite another to actually see exactly where it landed in the stadium.
Part 1 of 3
For my final project in Public Interfaces, co-taught by Jake Barton and Ian Curry from Local Projects, I worked to create an engaging public interface for my imaginary client of the New York Yankees.
After conducting primary research, talking to various fans as well as visiting the stadium for what would be the last game of the season, and a great deal of secondary research on the internet, I identified several key problems with the new Yankee Stadium ::
With these problems in mind, I identified the following goals ::
At the midterm, I rejected the use of mobile phones, dismissing them as a personal device, rather than a public interface. But as Jake and Ian pointed out, by moving away from mobile phones, I took fans out of their seats and asked them to engage with interfaces on the concourses of the stadium, away from the action. So, for the final, I elected to bring the phone into the system, which would allow a visitor to Yankee Stadium to create a profile and enter the experience by checking into their seat. This video demonstrates the experience in the phone, while subsequent posts will show the larger experience.
Big props to Hoshi Ludwig for his assistance in visual identity/design
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Sera illustrated us as Legos. WIN.
Yesterday, we joined Marty and the Flux Capacitors out on their tour, capturing their 2012 tour for our Service Design final.
Keynote prototyping > Flash Prototyping
A fundamental demand from any thesis is coherence, that is, the conjoint validity of WHAT you want to achieve and HOW you propose to achieve it. To say the obvious, doing the HOW must achieve the WHAT with very high likelihood. The definitions of both WHAT and HOW must be clear and prescriptive, and the relationships between them clearly tied, all in service of minimizing risk. - Paul Pangaro
Today, we had a session with Paul Pangaro on coherence of thought within our thesis. We were asked to not only read our current elevator pitch, but also to provide a written rationale to support it. Mine went “My goal is to provide a new connection of fans to their teams that isn’t centered on the knowledge, statistics, etc. around the games themselves, but rather, to treat these events as a social object, celebrating each fan’s unique perspective and memories around them.”
This was the first time I’ve applied the elevator pitch formula in a while, and it felt a bit foreign and forced. That said, it at least served as barometer for where I’m at. I’m not sure how I feel about describing my thesis as a bookmarklet, but its an interesting noun to pick if I must describe the what of my thesis is at this point. Time will tell.